Credit/debit card and paypal
Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.
All orders will ship ONLY to the address listed in paypal. If you need to ship to an address that is not currently listed in your papal account, please add the address to your account before purchasing (you can add multiple shipping addresses to your paypal account. Please see the paypal website for more information).
For UK orders we normally deliver by Royal Mail and we endeavour to have the goods arrive within 5 days of order confirmation, but please allow a maximum of 14 days for delivery.
Please note that if you choose the UK Royal Mail First class postage option, that the goods are sent uninsured at your risk. If you would like the goods to be insured and therefore any loss covered, select the UK first class recorded delivery option.
We do deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact us if you have any queries.
Orders placed may be subject to import duties and taxes. These may be levied once the goods reach your country. It is a legal requirement that we declare the full value of the goods (excluding delivery charges) on all parcels to be delivered outside the EU. For further details of customs charges please consult your own customs authorities. We have no control over these charges and cannot predict what they will be. We are unable to reimburse any customs costs incurred.
Tutorials are e-mailed in a PDF file within 24 hours of payment, to the address in the payment. Please do not distribute, lend or copy. Do not mass produce. Please always give credit to the designer.
Copyrights 2008 Abby Hook
Use Of Tutorials
You can use Abby Hook’s tutorials to learn new techniques.
You can use Abby Hook’s tutorials to make items to sell, as long as they are made by you (the customer). Do not use hired help or mass produce the designs. Please give credit for the design and lesson, either by stating ‘made using a tutorial by Abby Hook’ or if you have changed the design stating ‘inspired by a tutorial by Abby Hook’ or similar.
You can download and print one copy for your own personal use.
You can create new designs using the techniques learnt from Abby Hook’s tutorials.
You cannot duplicate, distribute or use these texts & images to teach or to lend to friends without Abby Hook’s written permission.
You cannot teach these tutorials in live classes without Abby Hook’s written permission (if you want to do this, please contact me to discuss)
You cannot teach these tutorials online, even if you create these tutorials using your own text and images.
If you have any further questions regarding Abby Hook’s tutorial polices please send me a message.
Tutorials are not refundable due to the nature of the product. However if you are having any difficulties at all please feel free to contact me and I will be happy to help in any way I can.
You may cancel your Jewellery order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to email@example.com - cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).
Our customer services email is firstname.lastname@example.org - we shall endeavour to respond promptly and at the latest within 3 days.
Facebook and Instagram Bumper Tutorial pack Giveaway 2017: Terms and Conditions
How to enter:
Fans of the Abby Hook Jewellery Artist Facebook page or followers of Abby Hook @abbyjewellery on Instagram can enter a prize draw in which one lucky winner will be selected from all valid entries and will receive one Bumper Tutorial pack (delivered by email in 4 Zip files). All prizes subject to availability.
To enter, fans and followers simply need to like, comment and share on the original promotional post [https://www.facebook.com/252184178181141/photos/a.1509542992445247.1073741841.252184178181141/1509543045778575/?type=3&theater] (any comments on shared posts will NOT be entered into the contest)
By commenting, fans and followers accept the listed terms and conditions.
Entries can be submitted from 16:30 on 13/09/2017 to 16:30 on 15/09/2017 GMT.
The winner will be chosen at random from valid entries.
The winner will have seven days from being contacted to claim their prize.
Terms and Conditions:
1 Entrants to the free prize draw are bound by these terms and
2 The winner will be selected from all valid entries and will receive one Bumper Tutorial pack (https://www.abbyhook.co.uk/discount-tutorial-packs/611694_bumper-tutorial-pack-includes-over-45-tutorials-save-50-percent.html). All prizes subject to availability.
3 Only fans aged 18 or over are eligible to enter. Entries are limited to one per person. Internet access required.
4 Employees of the Promoter or any business involved or associated with the prize draw, any of the Promoter’s agencies and any of their parent and/or affiliate companies as well as the immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible to enter. The Promoter reserves the right to verify entrants’ eligibility.
5 Prize is non-refundable, non-transferable, non-changeable and no cash alternative will be given.
6 The Promoter reserves the right at its absolute discretion to substitute another prize of similar or greater value.
7 Entries will be accepted online at https://www.facebook.com/Abby-Hook-Jewellery-Artist-252184178181141/timeline/ or https://www.instagram.com/abbyjewellery/ To enter the prize draw, fans will comment on the promotional post.
8 Entries must not contain material that:
i) is inappropriate, offensive, indecent, obscene, hateful, defamatory, derogatory or anything similar;
ii) promotes irresponsible or excessive drinking; or
iii) may promote bigotry, racism, hatred or harm against any group or individual or that may promote discrimination based on race, gender, religion, nationality, disability, sexual orientation or age.
9 The prize draw opens at 16:30 on 13 /09/2017 and closes at 16:30 on 15/09/2017 GMT.
10 The winners will be chosen at random from all valid entries submitted prior to and including 16:30 on 13/09/2017 and closes at 16:30 on 15/09/2017. The winner will be notified by a comment on their post within two days of the closing date and asked to contact the Promoter via an inbox message on Facebook or Instagram. Proof of age may be required.
11 The Promoter is not responsible for any lost, late, incomplete, invalid, unintelligible or misdirected entries, which will be disqualified. No responsibility can be accepted for any technical failures of any kind, any entries incompletely or incorrectly completed, any unauthorised intervention in any part of the entry process or any entries not received for whatever reason. Neither the Promoter nor any appointed agent will accept responsibility for any technical or other error, which may occur in the administration of the prize draw or the processing of entries.
12 In the event of any dispute regarding the prize draw, the decision of the Promoter is final and no correspondence or discussion shall be entered into. The Promoter reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.
13 Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party other than is absolutely necessary so as to fulfil the prize offered under this prize draw without the individual’s prior consent.
14 By entering this prize draw, you hereby warrant that all information submitted by you is true, current and complete.
15 Any information submitted by you must be personal to and relate specifically to you. You hereby warrant that the information which you submit and/or distribute will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is defamatory, obscene, indecent, harassing or threatening.
16 The Promoter reserves the right, at its sole discretion, to remove and disqualify any entry that does not adhere to these terms and conditions.
17 The Promoter will take all reasonable steps to avoid causing undue disappointment to consumers but reserves the right to amend or withdraw this promotion where necessary if circumstances arise that are beyond its control.
18 Winner may be required to take part in any publicity accompanying or resulting from this prize draw. By entering this prize draw you hereby assign to the Promoter the complete copyright and all other intellectual property rights whatsoever in any promotional and advertising material and similar which arises out of or is in connection with this prize draw.
19 The Promoter reserves the right to disqualify any individual it finds to be tampering with the operation of the prize draw or to be acting in violation of these terms and conditions or in an unsportsmanlike or disruptive manner. Any attempt by any person deliberately to undermine the legitimate operation of the prize draw may be a violation of criminal and civil law and, should such an attempt be made, the Promoter reserves the right to seek damages from any such person to the fullest extent permitted by law. The Promoter’s failure to enforce any of these terms and conditions shall not constitute a waiver of that provision.
20 Except where prohibited, entrants agree that: (1) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this prize draw, but in no event legal fees; and (2) under no circumstances will entrants be permitted to obtain awards for, and entrants hereby waive all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than actual out-of-pocket expenses, and any and all rights to have damages otherwise increased. Subject to clause 22, and subject to any liability arising as a result of its fraud or fraudulent misrepresentation, the Promoter’s liability for claims related to this promotion is limited to a maximum of three thousand pounds.
21 To the extent permitted by law, the Promoter is not liable for any injury or damage to persons or property which may be caused, directly or indirectly, from any entrant’s participation in the prize draw or from any prize.
22 All issues and questions concerning the construction, validity, interpretation and enforceability of these terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties hereby agree to the exclusive jurisdiction of the English courts.
23 This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook. You are providing your information to the Promoter and not to Facebook or Instagram. Entrants agree that Facebook or Instagram shall have no liability in respect of this draw.
24 The Promoter is Abby Hook – www.abbyhook.co.uk